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Frequently Asked Questions

Q. What are the differences between the A+dvancer™ and the college placement tests?

A. Most college placement tests provide only a single score indicating a specific level at which a student demonstrates proficiency for a particular subject area such as Arithmetic, Elementary Algebra, Reading Comprehension, Sentence Skills, etc. Institutions establish cut-scores that new students must meet in order to be placed in various levels of coursework. A+dvancer tests are designed to assess similar proficiencies and provide prescriptive feedback identifying the specific skills for which a student needs instruction. A+dvancer then prescribes and delivers, online, the appropriate refresher instruction.

Q. I have already taken a placement test. Do I still have to take the A+dvancer test to get an online coursework prescription?

A. Yes. For the A+dvancer system to automatically prescribe developmental coursework, students must take the appropriate A+dvancer assessment.

Q. Can individual students subscribe to A+dvancer?

A. No. At this time, only educational institutions may subscribe directly to the A+dvancer program.

Q. How do I contact A+dvancer technical support?

A. The A+dvancer technical support team is available to instructors and lab administrators by telephone at 1-800-248-0757, Monday through Friday from 7:00 A.M. to 7:00 P.M. Central Time. Other contact methods include email and fax. Students with questions or needing support should contact their lab administrator or instructor.

Q. Where do I obtain documentation such as user manuals, quick reference guides, etc. for A+dvancer?

A. Following login, registered users of A+dvancer may download user guides and other documentation from within the A+dvancer program.

Q. Do an institution's unused A+dvancer units expire?

A. Unused A+dvancer units expire after two years.

Q. How long does a student have to complete coursework prescribed by the A+dvancer program?

A. Students will have 90 days unlimited access to unmastered A+dvancer coursework from the date the lessons are assigned.

Q. What are the minimum technical specifications for my computer to access A+dvancer?


  • Windows® 98 Second Edition, Windows® Millennium, Windows® XP Home Edition:

    • Processor Speed: IBM-compatible processor 333 MHz or faster

    • Memory: 64 MB or more

    • Browser: Internet Explorer 6.0.2; JavaScript and cookies enabled; caching disabled

  • Windows® 2000 Professional with SP4, Windows® XP Professional with SP2:

    • Processor Speed: IBM-compatible processor 333 MHz or faster

    • Memory: 256 MB or more

    • Browser: Internet Explorer 6.0.2; JavaScript and cookies enabled; caching disabled


  • Macintosh® OS 10.2.6, Macintosh®, OS 10.3.x, Macintosh®, OS 10.4.x:

    • Processor Speed: 1GHz Macintosh G4 or faster

    • Memory 256 MB or more

    • Browser: Safari; QuickTime®; JavaScript and cookies enabled; caching disabled

  • Internet connection: Minimum 56 kbps modem. (DSL, cable modem or faster is highly recommended).



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